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Donna Schilder

Professional Certified Coach

Leadership, Career, & Business Coach

(562) 434-7822 - Donna@DonnaSchilder.com

Donna Schilder

Coaching Terms Glossary

1.      Leadership Coaching – Leadership Coaching is the partnership between a Coach and a client (who holds a leadership position) in a thought-provoking and creative process that inspires the client to increase their Leadership skills and create personal and professional growth. The Coach helps the leader discover and clarify what they want to achieve and who they want to be as a leader.  And together they create an action plan to accomplish the goals the leader has identified.  The Coaching process also helps the client (an Executive, Director, Manager, or Supervisor) discover their strengths and weaknesses, and helps them capitalize on their strengths and mitigate their weaknesses.  The process also helps them discover their values and beliefs, and identify ways to increase the use of their values in action in their work and shape their beliefs in a way that makes them more successful and fulfilled by their work.

 

2.      Executive Coaching – Executive Coaching is designed to help facilitate professional and personal development and improved performance. Executive Coaches work with their clients (usual leaders in at the Senior Vice President level to the C Suite) towards specific professional goals such as improved interpersonal communication, conflict resolution skills, and assertiveness skills, and improved ability to manage the performance of their team and their organization.  Executive Coaches also help their clients become more inspirational, learn to access their authentic power and influence, and increase their ability to think strategically.

 

3.      Career Coaching – Career Coaching focuses on career exploration, career change and transition, and career development. A Career Coach can help the client explore their qualifications, experience, strengths, weaknesses, hobbies, and interests to help them find a suitable job or career path. Job search strategies may be a part of Career Coaching, as well as interviewing skills, resume writing, and use of social media such as LinkedIn.

 

4.      Life Coaching (Personal Coaching) – A Life Coach works with the client to establish personal goals (inspired by the client’s aspirations) and design a plan to reach their goals and create the life they want to live. A Life Coach or Personal Coach will support the client in taking action, overcoming the obstacles, learning from obstacles, and motivating themselves to move forward.

 

5.      Mentor Coaching – Mentor Coaching is coaching of an established or aspiring Coach, to help them build or improve their Coaching skills and support them in developing or enhancing their own Coaching practice.  Mentor Coaching may include work on personal growth, because Coaches need to improve their own personal foundation in order to be better Coaches themselves.  Mentor Coaching often focuses on Coaching skills such as deep questioning, building client trust, creating a supportive Coaching environment, action planning, goal setting, and creating accountability.

 

6.      Sales Coaching – A Sales Coach works with a Salesperson or business owner to increase their sales, by improving their prospecting, lead generation, dealing with objectives, and closing the sale skills.  A Sales Coach will ask your salespeople or the business owner questions to help them identify sales challenges and brainstorm possible improvements for their performance.  In addition, the Sales Coach will work with the salesperson or business owner to create ways to overcome barriers to sales and help them create motivation to perform their sales tasks and will especially work with the client to help them overcome call reluctance.

 

7.      Leadership Development (Leadership Growth) – Leadership Development refers to any activity that enhances the capacity of an individual to perform in their leadership role within an organization.  Leadership Development can include training on leadership skills, leadership coaching, performance management, on the job training, and individual study.

 

8.      DiSC Assessment – The DiSC Assessment is a personal assessment tool used to improve work productivity, teamwork, communication, and leadership skills. DiSC is an acronym for Dominance, Inducement, Submission, and Compliance, which are four universal human behaviors. When a person takes the DiSC Assessment, their dominant behavior falls into one or more than one of these categories. DiSC measure observable behavioral tendencies.  Knowing how and why you do what you do, provides valuable insight into your uniqueness and what value you bring to your work, your home, and others around you.  As Danny Silk wrote in “The Essential Disk Training Workbook”:  “Understanding ourselves helps us understand each other.  As social beings, we humans have the innate tendency to be afraid of what we don’t understand.  In that fear we predictably try to control these things that are threatening . . When others behave outside of what we understand, we judge this as unacceptable.  Our anxieties increase and we set out to convince others to be more like us.  When we are unsuccessful, we feel powerless.” The DiSC Assessment helps us understand why others behave the way they do, so that we can accept them as they are and work with them effectively.  Coaches use the DiSC Assessment as a way to help their clients learn more about themselves, the people they manage, and the people they work with.

9.      360 Degree Assessment – A 360 Degree Assessment is a tool by which feedback is gathered from a leader’s supervisor, peers, subordinates, and self, so that the leader can understand how they are perceived within the organization and determine objectives for personal and professional growth.   A 360 Assessment provides a basis leadership development through training, coaching, and other methods.

10.  VIA Strengths Inventory – The VIA Strengths Inventory is a psychological assessment (created by Martin Seligman, Ph.D.) designed to identify an individual’s profile of character strengths. The 34 strengths within the assessment are categorized within 6 categories as: Wisdom and Knowledge, Courage, Love and Humanity, Justice, Temperance, and Spirituality and Transcendence.  If an individual utilizes their Signature Strengths in their work, they will, on average, will be happier and more fulfilled in their work.

 

11.  Strengths Finder – The Strengths Finder is an online personal assessment that helps identify the user’s strengths. The theory behind the Strengths Finder is that professional development should be focused on increasing an individual’s strengths, rather than working to mitigate their weaknesses.  Organizations can use the Strengths Finder to help them place staff members in positions that best capitalize on their strengths, which improves the individual’s performance.

12.  Myers-Briggs Type Indicator (MBTI) – The MBTI assessment is a psychometric questionnaire designed to measure psychological preferences in how people perceive the world and make decisions.  The Myers-Briggs Type Indicator is often used to help people identify work that aligns with their personality type.  The book, “Do What You  Are,” written by authors, Paul D. Tieger and Barbara Barron-Tieger gives lists of careers that are suited to each of the 16 Myers-Briggs (Kiersey) Types.

 

13.  Keirsey Type Inventory (KTS) – The KTS assessment is a self-assessed personality questionnaire designed to help people understand themselves and others. The KTS is closely associated with the Myer-Briggs Type Indicator.

 

14.  Learning Style – Learning Style is an individual’s natural pattern of acquiring and processing new information in learning situations. In a work environment, a manager can assess the learning styles of their employees and adapt their work environments to best fit the employees’ learning styles.

 

15.  Trusted Advisor – A Trusted Advisor is a reliable and approachable consultant that clients reach out to for personal and professional advice. The client feels a personal connection to their Trusted Advisor and is reassured that their best interests are in mind.  A Trusted Advisor is different than a Coach, in that the client may discuss similar topics with the Coach and the Trusted Advisor, but the Coach gives ideas, not advice.

 

16.  Constructive Feedback Model – The Constructive Feedback Model is a tool designed to help people give and receive constructive feedback in an understanding and effective way. The Model gives a pattern of communication to relay feedback to help a person change their behavior.   The Model is designed to create open communication in business and personal relationships.

 

17.  Vance Caesar – Vance Caesar, Ph.D. is a Premier Leadership Coach and Mentor. Vance focuses on helping leaders create success for themselves and their organizations. His extensive background includes being a successful senior executive, entrepreneur, board member, professor, team builder, author, publisher, mentor coach, and leadership coach.

 

18.  Amy Ruppert – Amy Ruppert is a Master Certified Coach and a leading pioneer in the development of coaching worldwide and served on the first Credentialing Committee for the International Coach Federation Board (ICF). Practicing since 1996, Ruppert has coached hundreds of clients, including Executives, Business Owners, professionals, and Coaches.

 

19.  International Coach Federation (ICF) – The International Coach Federation (ICF) is a non-profit, professional organization that represents personal and business coaches worldwide. The ICF is the premier certification body for Coaches, and has over 12,000 members in 83 countries.

 

20.  Master Certified Coach (MCC) – There are three levels of certification available to Coaches through the International Coach Federation (ICF).  The Master Certified Coach (MCC) credential is currently the highest certification available within the coaching profession, as bestowed by the International Coach Federation. A Master Certified Coach is the top of the coaching profession in terms of skills and experience.  There are only 650 MCC Coaches in the world, as of 2013.  To acquire the MCC level, Coaches must pass a written and oral exam, have 2500 hours of Coaching experience, and have 200 hours of Coach specific training.

 

21.  Professional Certified Coach (PCC) – The Professional Certified Coach credential is second highest certification bestowed by the International Coach Federation. To acquire the PCC level, Coaches must also pass a written and oral exam.

 

22.  Associate Certified Coach (ACC) – The Associate Certified Coach (ACC) credential is first level of certification achievable through the International Coach Federation (ICF). To acquire the ACC level, Coaches must pass a written exam.

 

23.  LinkedIn Coach – A LinkedIn Coach helps a client learn how to understand and use LinkedIn as effectively as possible with regard to what the client is working to achieve. A LinkedIn Coach will help a client integrate LinkedIn into their business strategy whether that involves business generation, recruitment, or marketing. (put a link here to www.GetLinkedInNow.com).

 

24.  Career Exploration – Career Exploration involves Self-Discovery (getting to know yourself, learn your values, interests, traits and skills).  A Career Coach will help you explore and evaluate your Career options. This usually involves taking inventories and assessments such as the Myers Briggs Type Indicator or Kiersey Inventory, DiSC, VIA Strengths Inventory, or Strengths Finder.  The Coach will also interview you to help you discover criteria for selecting a career such as your values, your desired work life, your desired personal life schedule and style, and your personality type.  Your Career Coach may help you create and polish your job search skills including resume, cover letters, interviewing skills, networking skills, and your LinkedIn skills.

 

25.  Coach U – Coach U is the leading global provider of coach training programs and executive coaching services. The Advanced Coaching Program (ACP) meets the academic requirements for becoming an Associate Certified Coach (ACC), Professional Certified Coach (PCC) or Master Certified Coaching (MCC) through the International Coach Federation (ICF).

 

26.  Mentoring – The Mentoring process supports and encourages the mentee to manage their own learning in order to maximize their potential, develop their skills, improve their performance and become the person they want to be. Mentoring is a powerful personal development and empowerment tool. It involves the partnership between two people (mentor and mentee), working in a similar field or sharing similar experiences.

 

27.  Time Management – Time Management is the act or process of planning and exercising conscious control over the amount of time spent on specific activities, especially to increase effectiveness, efficiency or productivity. A Time Management System combines tools, skills, techniques, methods – all used to manage time when accomplishing specific tasks, projects, and goals.  Time management is one of the most common issues that is addressed in Coaching.

 

28.  Conflict Management – Conflict Management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict. The goal of Conflict Management is to enhance learning and group and individual outcomes, including effectiveness or performance in an organizational setting.  People who engage a Coach often work on their Conflict Management Skills, so that they become better leaders and/or perform better in their jobs.

 

29.  Business Advisor – A Business Advisor is a consultant who provides business owners with information that will help them run their businesses more effectively. Business Advisors have business experience that they apply to helping their clients solve their business problems. They often help business owners expand and grow their businesses.

 

30.  Business Plan – A Business Plan is a written document that describes the business you want to start and how it will become profitable.  A Business Plan includes a statement outlining the purpose and goals of the business and shows how the business owner will realize those goals, including a detailed marketing strategy.  A business Coach can help you develop your Business Plan.

 

31.  Strategic Planning – Strategic Planning is a disciplined effort to produce decisions and actions that shape and guide what an organization is, what it does, and why it does it, with a focus on the future. Strategic Planning is a management tool that helps an organization focus its energy, to ensure that members of the organization are working toward the same goals, and to assess and adjust the organization’s direction in response to a changing environment.

 

32.  Strategic Thinking – Strategic Thinking involves the generation and application of unique business insights and opportunities intended to create competitive advantage for a firm or organization.  Strategic Thinking allows the leader to look at their organization as a whole, and examine the direction of the organization to ensure that it is going in the right direction to be competitive in the marketplace, provide products and services their customers need and will buy, and to maintain optimal growth. Leaders often engage a Coach to help them think more strategically and to support them in examining their organization for improvement.

 

33.  Phone Coaching – Phone Coaching is a form of personal or business coaching which is performed over the phone rather than an in office setting. Phone Coaching is time effective, and allows more flexibility in scheduling coaching sessions. Having a coaching session over the phone allows you to be comfortable in your home or office without having to drive to another  location.

 

34.  Board Certified Coach – The Center for Credentialing & Education (CCE) created the Board Certified Coach (BCC) credential as a means to independently verify that applicants have met professional coaching competency standards established by CCE and subject matter experts. These standards reflect the common knowledge, skills and abilities of a professional coach. The BCC is a mark of quality. It demonstrates to the public that a professional coach has:

  • Met educational and training requirements

  • Passed a psychometrically sound coach-specific examination

  • Obtained experience in the field of coaching

  • Professional peer references

  • Accountability to an enforceable ethics code

  • Commitment to continuing education

 

35.  Job Search Coach – A Job Search Coach supports a client or job seeker through the resume creation, cover letter creation, and job search plan creation.  A Job Search Coach helps the client learn more effective interviewing techniques, networking techniques, and informational interviewing techniques.  They also may support the client in learning to utilize social media, such as LinkedIn, Facebook, and Twitter to find a job.  A Job Search Coach will also coach the client through the negotiation of their pay, benefits, and perks once they receive a job offer.  A Job Search Coach offers their clients up-to-date advice and information and teaches them current job search strategies so that they are able to run the most efficient and successful job search.