Words Every Resume Should Include

Soft skills, like communications skills, conflict resolution skills, customer service skills, are becoming more important in the workplace. In a recent survey by two University of Massachusetts economists, 86% of employers considered soft skills to be among their most important hiring criteria.

Consider adding bullet points that discuss your Teamwork or Team Leadership skills, your self-motivation, your conflict resolutions skills, or customer service skills.

10 Powerful Words for Resumes

  1. Increased
  2. Reduced
  3. Improved
  4. Developed
  5. Researched
  6. Accomplished
  7. Won
  8. Created
  9. On-time
  10. Under-budget


Add All the Possible Keywords An Employer Might Use

Words to Avoid In Your Resume 

  • Results-oriented
  • Cross-functional teams
  • Superior (or excellent) communication skills
  • Strong work ethic
  • Met or exceeded expectations
  • Proven track record
  • Works well with all levels of staff
  • Team player
  • Bottom-line orientation
  • Assist, Contribute and Support – These words say that you helped, but didn’t lead initiatives.
  • Successfully – You don’t need to words like “successfully” or “effectively” to show an employer you’re a good worker; your experience will speak for itself.
  • Responsible For – The phrase “responsible for” can make your resume feel like a laundry list. Instead of just listing your responsibilities, try to stress your accomplishments.
  • Interface – Keep your language simple.  Instead of “interface,” say “work.” Instead of “impact,” say “affect.” Instead of “utilize,” say “use.” 


Additional Tip: Avoid confusing jargon or extra words that don’t say anything.